INDIHERBO EXPORTS tries its best here to deliver products to all cities across India and all over the world. INDIHERBO EXPORTS shall not be liable for delays resulting from incomplete address listings. In the event of a reshipment of the same order, customers will be responsible to pay re-shipping charges for the reshipment and any related fines/penalties.
To ensure the safe delivery of all products, the same are double packed in plastic courier bags. All orders are shipped by the best transport/courier agencies and home delivered within approximately 7 to 10 working days after dispatch of the shipment.
GIFT DELIVERIES BEING MADE TO COLLEGE/HOSTELS/SCHOOLS ARE SOLELY AT THE CUSTOMER’S RISK.
In case the authorities of such places fail to accept the package, for any reason, INDIHERBO EXPORTS will under no circumstances issue a refund or credit to the customer’s account, nor shall INDIHERBO EXPORTS attempt reshipment of the same order. For a special or preferred delivery date, the Customer shall necessarily mention the required delivery date in the gift message box when placing the order. If the order does not contain any delivery date, the package shall be delivered at the first opportunity, as soon as possible.
Since transport/courier agencies do not deliver to P.O. Box address, customers are requested to provide a full address with pin code/zip code.
NOTE: Billing Address shall mean the address where a customer receives the credit card bills. Shipping address shall mean the address where the order shall have to be delivered.
Generally, no deliveries can be made on Saturdays and Sundays. However, in case of emergency, solely at the discretion of INDIHERBO EXPORTS, delivery may be made on Saturdays. The customer has to bare To and From shipping charges in case if there is any size issue due to the fault of customer or customer didn’t like the quality of the product.
INDIHERBO EXPORTS uses the services of the best transport/courier agencies such as DTDC, Expressbee, Ekart, Delhivery, etc., which deliver within 7 to 8 business working days in all the major cities of India. NOTE: Price vary from one courier agency to another.
In case a customer wishes to avail of other alternate shipping options, INDIHERBO EXPORTS may then suggest other options. On special request, INDIHERBO EXPORTS may also provide special quotes for shipping, in case the merchandise order amount is large, the customer may send an email to INDIHERBO@GMAIL.COM for further details
In case of multiple orders, Customer may receive the same separately, depending on product availability and shipping locations.
All products shall be shipped from India.
INDIHERBO EXPORTS shall not give any refund, returns, replacement, and exchange for a reason of delay caused due to the carrier agency. However, at its sole discretion, INDIHERBO EXPORTS may agree to provide credit that may be used for future orders.
INDIHERBO EXPORTS shall intimate by email, in case of delay in shipping due to unavailability of stock or due to an unusual delay in filling an order.
Against each product on the website, an approximate time for shipment has been provided; which are merely indicative. Products may be shipped either earlier or later depending on the availability of the product and other factors.
To get an accurate estimate of shipment time, kindly email the order number or item codes at INDIHERBO@GMAIL.COM As far as possible, orders shall be processed within 24-48 hours of the order being placed. The expected delivery time is 7 to 10 business working days, all other factors being optimum.
All orders sent by INDIHERBO EXPORTS are fully insured at no extra cost to customers.
In case of loss of order while ‘in transit’, INDIHERBO EXPORTS shall reprocess the order.
However, INDIHERBO EXPORTS shall not be responsible for the loss of packages during transit or any damages to packaging (full or partial), once the same has been delivered by the courier agency at the address provided by the customer at the time of placing of the order.
INDIHERBO EXPORTS shall provide details of shipment via email alerts to the customer, once the package is handed across to the courier agency. The email alerts shall contain the transport/courier agency’s website details along with the tracking number and expected date of delivery. The Customer may use the same details to keep a check on the status of the package.